This page allows the traveler to track the status of the complaint or request submitted electronically using the reference number, which helps to enhance transparency and enable the beneficiary.
To inquire about the status of a complaint or request, please enter the reference number that was provided to you when submitting, then click on “Track” to view the latest recorded status.
Please keep the reference number that was provided to you when you submitted the application; it will be required for online follow-up.
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